Help Center
Categories
- Frequently Asked Questions General FAQs
- NAS Support NAS support for Netgear ReadyNAS, QNAP Turbo NAS, Thecus NAS, Synology, Drobo, WD, Terramaster, D-Link, Seagate...
- Mobile Supported Mobile Platforms.
- FAQ Continued... More FAQs and other questions.
- GoDrive
- WD2GO - Powered by ElephantDrive WD2GO is a customized implementation of the ElephantDrive cloud backup, sync, and sharing platform. Developed in coll...
Promoted articles
- Is ElephantDrive GDPR compliant?
- How do I get started with ElephantDrive?
- What is Archived data?
- What are Versions?
- How to Share a File from the Website Application
- How do I restore my data after a ransomware attack?
- Overview: Restore Settings and Steps to Configure Restore Job
- Is ElephantDrive HIPAA compliant?
- How do I create a backup from the website?
- How do I create a backup using the desktop client?
- How to Manually Install/Update ElephantDrive on Synology.
- Blank Login Page After Launching ElephantDrive
- Will ElephantDrive Be Available on Synology DSM 6.0?
- ElephantDrive is not working after upgrading to QNAP firmware 4.3.0 or higher
- How to install the ElephantDrive QPKG?
- (OS5) How to manually install and update ElephantDrive after updating to WD firmware version to OS5.
- How do I update my WD NAS device firmware?
- How do I link ElephantDrive and my WD NAS?
- (OS3) How to manually update and install the latest version of ElephantDrive on my WD NAS?
- How do I install/enable ElephantDrive on Drobo?
- Installing ElephantDrive Plugin on FreeNAS
- How do I manually install the ElephantDrive app?
- How do I enable D-Link Vault?
- How to Install ElephantDrive Module on Thecus NAS
- How Can ElephantDrive Help Me If I Were Infected by Ransomware?
- How do I install ElephantDrive Linux?
- How to use ElephantDrive on Linux?
- Why Am I Unable to Download Files from My Account Through a Browser?
- Does ElephantDrive do "incremental" or "differential" backups?
- How do I request tax exemption?
- How can I change my Credit Card on file?
- Which file systems do ElephantDrive support?
- How Do I Get Support as a Reseller/Partner?
- Criando um Backup através do aplicativo GoDrive
- Arquivamento de pastas e arquivos
- Versionamento de Arquivos
- Restauração
- Relatórios de uso e execução
- Parceria com a 2Checkout e processamento de pagamentos
- Como emitir/pagar meu boleto?
- Porque estou sendo cobrado ao aprimorar meu plano?
- Como pagar meu plano com cartão de crédito?
- Informações sobre subcontas
- Como verificar o funcionamento de meus backups?
- O que torna o GoDrive uma opção de backup e armazenamento online superior?