I'm having problems with my WD hardware and/or accounts

If you experience issues with your WD hardware or accounts, please reach out to WD support:

• Go to https://support.wdc.com/index.aspx?lang=en
• Mouse over “My Support”
• Click “My Support Portal”
• Register or sign in to create a WD support case

WD2GO is a customized implementation of the ElephantDrive cloud backup, sync, and sharing platform. Developed in collaboration with WD to integrate seamlessly with the WD management experience, WD2GO is tightly coupled with WD devices to ensure simple activation, on-boarding, and management for users seeking a professionally managed separate-site backup protection for their valuable data.