How Can ElephantDrive Help Me If I Were Infected by Ransomware?

Ransomware: A type of malware that restricts access to the infected computer system. Once infected, a user's files, including files on external drives, are hi-jacked and encrypted/restricted. Users are offered to pay a ransom to the malware operators to remove the restriction. 

There has been an increase of incidents related to ransomware. Luckily, regardless of what type of device you have, ElephantDrive offers two features which you can enable to protect and save your files from ransomware: 

  1. ArchivingClick here to learn more about Archiving. or Click here to learn how to modify your archiving rules.
  2. VersioningClick here to learn more about Versioning. or Click here to learn how to modify versioning rules.

Users are typically infected by one of two types of ransomware. The first type will encrypt your data and rename your files. The second type will encrypt your data but not rename your files.

Enabling archiving rules to keep all deleted files permanently is the best defense against ransomware which renames your files. Once ElephantDrive detects that a file has been renamed locally, the corresponding file will be archived in your account which you can then later retrieve.

Enabling versioning rules to keep file versions is the best defense against ransomware which does not rename your files. Once ElephantDrive detects that a file has been modified, a version of the file will be kept as a version in your account which you can then later retrieve. 

In any case, having both archiving and versioning settings enabled is the best step forward for protecting your data against ransomware. 

If you are ever infected with ransomware, we recommend users to first disconnect the infected device from the Internet, then report the issue to ElephantDrive by emailing "support@elephantdrive.com".

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