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  2. Frequently Asked Questions
  3. Access & Restore

Access & Restore

IMPORTANT: It is necessary to first ensure that the latest version of our software is installed on your device(s) and that any outdated, legacy version of our software IS NOT running on your device(s) before proceeding with any restore activity.

  • How do I restore my data after replacing the hard drives on my device?
  • I've been hit by ransomware and need to restore - what do I do?
  • How Do I Find the Correct Formatting for the Destination Path to Properly Configure a Restore Job?
  • Steps to Configure a Restore Job. (How do I restore my data after a ransomware attack?)
  • Overview: Restore Settings and Steps to Configure Restore Job
  • How do I find an older version of a file in my account?
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