Western Digital announced they will end support for prior generations of My Cloud OS, including My Cloud OS 3. Devices only compatible with OS 3, firmware versions starting with a number less than 5, will stop receiving critical updates. After April 15, 2022, devices running OS 3 will no longer receive remote access, security updates, or technical support. You can check recent My Cloud updates to learn more.
ElephantDrive recommends that all users update to My Cloud OS 5, if possible. Or, upgrade to a newer device model which can support My Cloud OS 5 or greater.
Some ElephantDrive users might be wondering: Will ElephantDrive continue to work on my Western Digital NAS if it is unable to update to firmware version OS 5? The short answer is: Yes. Users running My Cloud OS 3 firmware will still be able to obtain the latest version of ElephantDrive via https://support.elephantdrive.com/hc/en-us/articles/115001802094--OS3-How-to-manually-update-and-install-the-latest-version-of-ElephantDrive-on-my-WD-NAS-. ElephantDrive will still work on WD devices running My Cloud OS 3.