We work closely with our payment processing partner and authorized reseller Verifone/2Checkout (2CO) to deliver services in locations around the globe, meeting the local tax and regulatory requirements, and to accommodate any special tax/payment requirements. To streamline this process, when you purchase an ElephantDrive subscription, you are actually purchasing it from our authorized reseller 2CO.
So, while any product or usage issues should be directed to us, for inquiries related to order details, invoices (VAT), taxes, and/or tax exemptions, please contact 2CO directly by one of the methods below (please be sure to include your order number, if available):
Send a separate and new email to "firstname.lastname@example.org".
Visit "2Checkout Support Page".
Dial "(888) 247-1614 (USA/Canada) or +1 (650) 963-5701 (USA/Canada)".