Reasons why your account might be in overage:
- Hidden Files - ElephantDrive will back up all files from a folder, including any hidden files.
- Versioned Files - Versioning rules are enabled by default and are set to keep a version for every change made to an existing backed up file.
- Archived Files - Archiving rules are enabled by default and are set to keep locally deleted files in your account.
Uncommon reason(s) why your account might be in overage:
- Usage discrepancy - your account dashboard communicates with our user databases and storage databases which are constantly working to keep data up-to-date as well as display correct account statistics. Sometimes, when data is modified or removed, your usage might require more than a few hours to update. If you notice that it takes more than just a few hours for your usage to update after a change such as emptying your trash folder or after uploading new data, please contact us immediately by emailing email@example.com.