November 16, 2020: WD recently released new firmware version OS 5, but some users are reporting issues in the community forums after updating. ElephantDrive is affected in some rare cases therefore we ask kindly for you to wait before updating to OS 5 if possible. Please feel free to contact us at "firstname.lastname@example.org" if you have any questions.
Please click here to view a quick tutorial on how to update your WD NAS device firmware. Or, check out Western Digital knowledge base article for detailed instructions.
- Connect to your WD device and log in as admin.
- In the Home tab, navigate your mouse to where your firmware version is listed and click where the green arrow is pointing in the image below: