How do I download or restore my data using the website?

Files and folders can be retrieved either via the Download method or the Restore method. 

• For small individual files or small folders , we recommend using the Download method.
• For large folders, we recommend using the Restore method. If you have a slow bandwidth, you should always use the Restore method.

 

 Download a file/folder:

1. Log-in to your account online (https://vault.elephantdrive.com/account/login.aspx).
2. Navigate to the file or folder that you would like to download.
3. Right-click on the file/folder and select Download. You must have Java installed on your machine. Check for Java here: https://www.java.com/en/download/installed.jsp

 

        4.  Select the location on your machine where you would like to download this file/folder to.

• The download window will show the progress of the download.

 

 

Restore a folder:

1.  Navigate to the folder that you would like to restore.
2. Right-click on the folder and select Restore Folder.

 

 

       3. Select a Destination Device and the Destination Path where you would like to restore the folder to. This device must be connected to your account.

• You can also Enable "Overwrite" to replace any similar named files from the lower left corner.

       4.  Click Start Restore Now or use the drop-down menu to select a different time to begin the restore.

 

• Once the restore has been setup, a confirmation message will appear.