Knowledge Base/FAQ - Account & Subscription

Topic (22) Comments Views Latest activity
Can I set up multiple users for one account? 0 876  by Aaron
How do I upgrade to a higher subscription level? 0 825  by Aaron
Why did ElephantDrive change their plans? 0 787  by ElephantDrive
If I upgrade to a higher subscription level, when will I get charged and will it be pro-rated? 0 759  by Aaron
How do I cancel my account? 0 617  by ElephantDrive
Why do I need to email ElephantDrive from the email address associated with my account? 1 567  by Aaron
I have one of the old ElephantDrive plans. Do I have to switch to a new plan? 0 541  by Aaron
How do I update my billing profile? 0 521  by Aaron
I'm not receiving ElephantDrive emails, how do I fix this? 0 508  by Aaron
How do I upgrade from a free account to a paid subscription? 0 501  by Aaron
Why is my subscription type listed as "1 GB Free Open Edition?" 0 499  by Aaron
I forgot my password. What should I do? 0 499  by Aaron
How do I create a sub-account? 0 494  by Aaron
What were the features and limitations of the ElephantDrive legacy account types? 0 488  by Aaron
How do I reset my password? 0 483  by Aaron
I canceled my account, but it looks like ElephantDrive is still charging me. What's going on? 0 482  by Aaron
Can I change my email address or my username? 0 472  by Aaron
What is your refund policy? 0 442  by Aaron
How many user logins come with each Enterprise Account? 0 399  by Aaron
I am unable to change my password. What's going on? 0 378  by Aaron
Will the current set of ElephantDrive plans change in the future? 0 366  by Aaron
How do I view my account usage? 0 352  by Aaron