Knowledge Base/FAQ - General

Topic (41) Comments Views Latest activity
What does ElephantDrive mean when they say they provide "universal access?" 0 4,638  by Aaron
My usage report is showing that there is has been no data uploaded to my account. What's going on? 0 1,605  by Aaron
Is my Outlook PST file too big to backup? 0 1,502  by Aaron
What's difference between an archive and mirror backup system? Which is ElephantDrive? 0 1,260  by Aaron
How do I use the Knowledge Base? 0 1,252  by ElephantDrive
How do I know my credit card and personal information is safe? 0 1,213  by Aaron
How do I set up my Trunk (mapped) drive? 0 1,069  by Aaron
Can I use the mapped drive functionality on a machine that runs IIS (Internet Information Server by Microsoft)? 0 1,027  by Aaron
How do I determine the size of my Outlook PST file? 0 947  by Aaron
If I delete a file from my hard drive that is already backed up, will it get deleted also? 0 933  by Aaron
Can you send me my data on a physical disk in the event of a disaster? 0 914  by ElephantDrive
Can I use FTP (File Transfer Protocol) to send files to the service? 0 903  by Aaron
Does ElephantDrive backup Outlook while its open/in-use? 0 898  by Aaron
Can I backup a server using the service? 0 859  by Aaron
My account supports multiple devices. Can I include both PCs and Macs, or do they all have to be the same? 0 806  by Aaron
What makes ElephantDrive a superior online backup and storage option? 0 802  by Aaron
Can I backup SQL database files? 0 798  by Aaron
What platforms do you support? 0 763  by ElephantDrive
What is your relationship with Amazon Web Services? 0 758  by ElephantDrive
How do I get started with ElephantDrive? 0 752  by Aaron
Can I send in my data on a physical disk? 0 748  by Aaron
How do I access my data from another computer? 0 714  by ElephantDrive
How can I determine which subscription type is the best for my needs? 0 700  by Aaron
What type of information does ElephantDrive need when I submit a request? 0 696  by Aaron
How do I submit a support request? 0 655  by Aaron
Does ElephantDrive backup Outlook? 0 606  by Aaron
Why does ElephantDrive keep old versions of my files? 0 583  by Aaron
How do I redeem files that have been shared with me? 0 571  by Aaron
How can I verify that my backup was successful? 0 560  by Aaron
Does ElephantDrive support UTF-8 filename? 0 540  by Aaron